Feedback from Customers

Nationality: Canada

Tour: 7-Day Lhasa Gyantse Tour(PRIVATE)

Tahshi deleh！

I had a great time in Tibet. Guide and driver and yourself did a very professional job.

I would recommend your service anytime.

Fred

Tour: Lhasa Gyantse Shigatse Mt.Everest Tour - 8 Days

Nationality: France

Our Tibet tour was very Nice! Thank for everything!!

Go to Tibet was my friend's dream, it was realized!

All was amazing!

Amandine

Nationality: America

Tour: 4-Days Lhasa City Tour(PRIVATE)

Thank you for making our Tibetan tour possible. Tashi Dawa was outstanding in every way.  He met us at the airport, presented us with white sashes and welcomed us to Tibet.

He was very knowledgeable about Tibetan culture and gave us a very thorough history of Tibet as well as Buddhism.  We were treated like royalty.  He insisted on helping  me up the steep steps in the Palace and monasterys 's well as on any of the uneven pavement.  He also offered to help my husband carry items. I cannot think of any one I would recommend more than Tashi Dawa for his kindness, patience, extensive knowledge of Tibetan culture and history as well as Buddhism.  He offered to escort us in the evening as well but we were adjusting to the altitude and needed to stay in for the evening.  Each day he reminded us to take it slowly, breathe, and rest.  We were never rushed. My husband has a masters degree in World History and was really impressed with Tashi;s extensive knowledge of the culture and history.  We asked numerous questions and Tashi answered them thoughtfully and patiently.  He knew I was a photographer and let me know the places I could and could not take photographs and also arranged for me to take photos when appropriate and when it was posted that photos could be taken with a required amount of money.  He handled everything and never rushed me when I was taking photographs.  Tashi also took us to very good places to eat and helped  us with  menu choices.  I found Tashi very kind and attentive to both my husband and I.  I would highly recommend him to your customers he is the best guide we have ever had or hope to have. When we return to Tibet we will be requesting Tashi Dawa.  Although we were only in  Tibet for four days, he made our trip out of this world.  The pace and timing were ideal for us, never rushed and always filled with interesting information about the culture and history.  Tashi is a real gem.  he is worth his weight in gold.  I have worked with many, many people in my career and none has impressed me more as a genuine and sincere human being interested in others and sharing his culture.

The driver was very quiet but drove very cautiously and professionally.  Smooth never jerky movements.  Always right there when we were finished touring or within a few minutes.  He had a very professional manner.  We liked him very much.  He and Tashi work very well together.  The vehicle was very clean and smelled fresh and was very comfortable. The hotel was cold the first night no heat but we were moved the next morning and had very comfortable and clean bedding.   Very nice staff very friendly and personable.  The breakfast was also very good but there was no dinner in the evening.  We tried on three occasions to find out when dinner was served but none seemed available.  We ate out within walking distance.

I also filled out a form that I turned into Tashi Dawa the day we were leaving. Please let me know if you have any other questions.  Again, our sincere thanks for all you did to help us see Tibet.  What a beautiful experience and people.  We will be returning next year hopefully for 10 days  and requesting Tashi Dawa and your company.

Christine and Mark

Nationality: Czech

Tour: 8-Day Lhasa Shigatse Mt. Everest Tour(PRIVATE)

We have safely returned to our country. Me and my dad enjoyed traveling in Tibet very much. What a beautiful country! Everything went very smoothly in accordance to our contract. We would especially like to praise our guide Cheng who was very experienced and well prepared. The only thing (and I have already told you that) is about the guy who gave us the train ticket who supposed to speak English but he did not. For the next customers it might a significant problem. Overall, the experience was fantastic and we have nothing to complain about.

Anyway, my dad´s friend is planning to go to Tibet as well and is asking me for some travel agency. Therefore, I gave him your contact so he should contact you any time soon. His name is Tomas Slimacek so please take as good care of him as you did with us :)

Eva

Nationality: Germany

Tour: 4-Day Lhasa City Tour(PRIVATE)

I arrived back in Germany yesterday and was really very happy that it was possible that I went.

I am also really pleased and appreciate your services and way of communication highly.

I was very content with your services. There was a a bit of a communication problem I think between your office and the people in Lhasa, I had to wait more than one hour till someone picked me up. I think they still thought I am arriving later the day.

In your original mail it seemed that a meal a day was included, which was not the case also, but it is ok, no problem for both cases.

I almost missed my plane at one am, because we had so much delay. But I made it, so all was good.

Otherwise also all was good.

The guide was excellent,

Thank you again,

I hope I can come back in the future and do the tour to the Mount Kailash.

Warmes greetings

Inge

Tour: Lhasa to Everest Base Camp Group Tour - 8 Days

Nationality: Germany  

we are already back in Shanghai and enjoyed the trip sooo much!

Here is my Feedback:

Nice Guide! LopSang was very pleasent and treat us soo nice and warm.

Weather :P We were lucky at the highlight of the trip at the base Camp so the Everest wasn't cloudy at all

Organisation: Everything was well communicated and well done. Thanks a lot for this. It was very helpful

Food and Culture: Tibet is an amazing country with strong believe and nice people there. Also the Hotel in Lhasa was very positive

Mt. Everest Base Camp: The tent was amazing and we enjoyed it there

Almost everything was positive at your trip. I can write 2 pages :-)

But apart from the stay in Shigatse the trip was really good. What was a bit surprisingly for us which was not at the contract, that the car rides were so long. we spend almost 3 Days at the car....not so nice....Maybe the tours can start earlier in the morning so that we have more time at the lake or the pass during the car ride...10-30 min were quite short.

Overall, we all were very happy to choose your agency and I will recommend it for sure!

Take care and a warm and nice Goodbye. Thanks a lot !

Tom

Tour: Lhasa Gyantse Shigatse Group Tour - 6 Days

Nationality: America

朱小姐(Julie Zhu)， 您好

我们前两天才返美。这次西藏之旅非常顺利都是您的功劳，再次向您致谢。

祝好

Lee

Tour: Lhasa Mt. Everest Kathmandu Overland Group Tour - 7 Days

Nationality: England

We have arrived back in Kathmandu just now, leaving for Johannesburg (home) tomorrow.

The trip was truly amazing and we reallywould like to recommend our guide in Lhasa (Tinzeng) - he went out of his way to help us, especially when Janice was not feeling well. Would you please send him our regards.

We were most impressed with the 4star hotel in Shigatse, the one in Lhasa was a bit dirty and the staff not always very helpful.

The guide that took us from Lhasa to the border was OK.  We thought he could share more information with us in terms of the Himalayas, the country side etc. There is still so much we want to know about Tibet and that area. The overnight stay at Everest Base camp was one we will always treasure in our hearts. It was very special!!!

Thank you for all your advice and patience!!

Janice

Tour: Lhasa to Everest Base Camp Group Tour - 8 Days

Nationality: Finland

In overall I was very satisfied with our trip, and it turned out to be a magnificent one! Our guide, Lupsang, was extremely nice and helpful, and even tailored the trips according to our requests on the go. Definitely would recommend him to anyone coming to Tibet in the future!

The accommodations were good, although the hotel we stayed in Shigatze was in my opinion no where near a 4 star one. At least not a Western 4 stars, maybe a Chinese 4 star one. If you want your hotel to be a 4 star one and to have Western tourists, it's not enough that it looks like a 4 star one : )

But in overall our stay was very good, and we're very pleased with the service you've provided to us. We also had a good car and the driver was nice. In overall, excellent job!

Tommi

Tour: Lhasa Gyantse Shigatse Group Tour - 6 Days

Nationality: Italy

I am about to leave Tibet and wanted to thank you for all of your arrangements. Yourself and the Great Tibet tour operation fulfilled all expectations and made for a very smooth trip. 

The Dekang hotel was a perfect choice, comfortable and cozy with local flair. I appreciated the opportunity to see the country and travel around Tibet.

It was a pleasure to work with you.

Marianne M

Tour: Lhasa Mt. Everest Kathmandu Overland Group Tour - 7 Days

Nationality: South Africa

I forgot to also mention the drivers. I think they did all the hard work!

Driving for 8 - 9 hours per day cannot be fun and they never lost their patience and always kept to the road rules.

I will one day bring my husband to see your beautiful country!

Even if the country is maybe third world (South Afria too!), the Tibetan people are very very special!

Melanie

Tour: Lhasa to Everest Base Camp Group Tour - 8 Days

Nationality: United States

Due to the airplane delay, I just arrived home yesterday.  Thank you for helping me with this vacation.  Travel guides and drivers were all very professional and good.  My friend and I are very happy.  If someone wants to go to Tibet I will recommend them to this tour.  

Thank You,

Astor L.

Tour: Lhasa City Essential Group Tour - 4 Days

Nationality: Finland

I just wanted to say Thank you for all your help and guidance. We had a very pleasant stay and experience in Tibet. Shakya was a wonderful tour guide and you have been most helpful the whole way through.

Thank you again, and I'll be sure to recommend your agency to others. :)

Erin

Nationality: Germany

Tour: 4-Day Mt Huangshan Tour(PRIVATE)

At the Railway-Station they saw, that the sequence of the name on the eticket was changed and the passport-ID  was correct. On the first counter they found our booking in the computer. After discussion on 4 counters and trying to buy new tickets we go home.

Of course it was a bad experience, finally we was happy to go on Sunday to Huangshan but missing the train.

After arriving all was perfect and everybody enjoy the yellow mountains, the old town of Tunxi and all other arrangements. Jack, our guide, did a very good job.

Btw we claimed more than 4000 steps to the top of the mountain and need 3,5 hours. The weather was on all days perfect and no raining.

Xihai Hotel:

Rooms without a view but  very good. Breakfast very good. Dinner bad, too expensive, service bad.

Crowne Plaza:

Excellent, rooms high level, Breakfast and Dinner exquisite buffet and very good service. You can recommend to enjoy the dinner in the hotel with a low price.

If you have any question, please feel free to let me know.

诚挚问侯 / Mit freundlichen Grüßen / Best regards

Klaus G.

Tour: Lhasa Mt. Everest Kathmandu Overland Group Tour - 7 Days

Nationality: Israel

Thhe trip was very good. Guide and driver were great. The car was a bit old and rough but did the job very well. Thanks for getting us the train ticket. The hotels in Lhasa and in Shigatse were very good. The trip to the base camp was good.

Best regards and many thanks,

Yoav

Nationality: Denmark

Tour: 8-Day Lhasa Shigatse Mt. Everest Tour(PRIVATE)

It was a good time in Tibet. I mainly joined the trip to go to Everest, so I was disappointed that our group could not go to base camp because of snow, but I understand that things like that can happen in the winter. The guide was very kind and knowledgeable. The driver was nice and accommodations were great. Of course, Tibet was beautiful.  

My friend who was going to come with me originally still might decide to come sometime later this year, and I have recommended the tour to him.  

Thank you for the kind follow-up.

Lance

Tour: Lhasa to Everest Base Camp Group Tour - 8 Days

Nationality: Germany

sorry for the late reply – I was travelling in China during the last couple of weeks and couldn’t check my mails regularly.

The tour was a great event, I really enjoyed my trip to Tibet. Eventually, it would be more convenient to change the duration of the tour to 9 days to have an additional day to adjust to the altitude on the way to Everest Base Camp.

It was really nice to have such a small group of only three people. Much more enjoyable than 20 tourists in big bus!

Best regards and thanks again,

Sebastian

Tour: Lhasa Shigatse Mt.Everest Namtso Tour - 10 Days

Nationality: Britain

Happy to give feedback on the tour.

We were really pleased with all the arrangements made. Namely; the quality and location of hotels, guides and tour arrangements both in China through your partner and Tibet.

Due to the road quality in Tibet, the lack of 4WD did make journeys more challenging and had expected a 4WD to be used.

Apart from this, we were extremely happy with all aspects of the tour and the Tibet guide Denchen was extremely helpful on all aspects of the tour. We would be very happy to recommend your company to other travellers.

Thanks

Richard and Neil