Feedback from Customers

Tour: Lhasa to Everest Base Camp Group Tour - 8 Days

Traveler info：Canada, 1Pax

I really enjoy the Great Tibet tour. First when i started looking for a travel agency in Tibet it was hard because i did not know which one to choose. I started emailing you and asking my thousand questions and you were very nice and answer to all my questions.

I would definitely recommend your company. The guy at the hotel in Lhasa was very nice with us. He helped me a lot when my bank block my debit card and i was not able the withdraw money. He went with me to find a place where i can do international phone call to my bank in Canada. Our guide Djajie was a very good guide, very helpful, he said to us a lot of information but because english is not my first language i did not remember all the information he told us about Tibet.

The driver was very nice, always happy and singing. Too bad he was not speaking english so we were not able to communicate with him without the guide. I would appreciate sometime they eat with us at same table. they always eat at a separate table.

Tibetain were nice with us. For us they looked us because we were tourists but they were always, smiling at us and saying Hello. They wanted to take pictures with us, especially with the Australian light brown long hair !!

All hotel are well located in the city.

For pictures i sent you more then you asked because i like to take pictures. I am the only one in the tour who have a picture of the group.

Thanks :)

Tour: Lhasa Gyantse Shigatse Tour - 6 Days

Traveler Info: Netherlands, 2Pax

We have booked a trip with Greattibettours in November 2016. We have made a completely individual roundtrip and combined Tibet and a part of China. It took us half a year to prepare this trip and had great help of Cora. She was very patient and had a lot of energy to help us prepare the trip the way we wanted. It was perfectly arranged up to every detail: the several visa’s and permits for tibet, the hotel accommodation in Beijing, return tickets from and to China and of course the trip within Tibet. It was arranged perfectly.

On arrival in Lhasa we were welcomed friendly by Jayman and his driver. Jayman informed us really well during our trip about the culture and history of Tibet. His knowledge about tempels and other sights is enormous and he knows how to tell about this with passion and integrity. We have listened to his stories with a lot of pleasure and interest. Jayman was very friendly and kind but he also know very well when to let us be. We have a lot of respect for the way he treated us during our trip.The driver also deserves some respect. He drove us around in a very competent and calm way. There was never any hurry and he was always willing to stop at our wish. They both deserve a big compliment!

The hotels on our way were perfectly fine. The food was good too and Jayman also guided us on this matter.

To conclude, I would definitely recommend Greattibettours for your trip to Tibet. Make sure you ask for Jayman as your personal guide!!!

Sake, Janneke en Tineke

the Netherlands

Nationality: America

Tour: 8-Day Lhasa Shigatse Everest Tour(PRIVATE)

Everything went perfectly well. The driver drove us carefully and it was a convenient jeep.

Our guide was well educated, he spoke English fluently and was able to give us all the background- information about Tibet, the monasteries, etc. we were interested in.

Many thanks for organising all the permits, train-tickets, etc. We received everything  on time.

Thanks once again,

all the best,

Nicole

Nationality: Italy

Tour: 7-Day Lhasa Gyangtse Shigatse Tour(PRIVATE)

I’m just leaving Tibet and I want to thank you for the very good organization.

Up to now everything was OK, thanks to the experienced and very nice guide (Songpa) and driver (Bhasa). Sorry if I’m wrong in writing their names…..

Thanks to all of you and many wishes for the future of this wonderful country.

Camilla M.

Nationality: Germany

Tour: 5-Day Tsedang Shigatse Lhasa Tour(PRIVATE)

Just now we are back in Beijing - everything was well.

Thank also for the last action in Lhasa.

Do you got the flight confirmation Sanya -> Beijing on 2012-10-09 yet?

Joerg

Nationality: New Zealand

Tour: 4-Day Lhasa City Tour(PRIVATE)

My tour was amazing and my guide Tseang (shaun), was amazing… his knowledge is incredible. Please use him again as your customers will be very happy…      

Anthony C.

Tour: Lhasa to Everest Base Camp Group Tour - 8 Days

Nationality: Spain

I had a tour really wonderful. I'll never forget it.

A lot of kisses

Paloma

Nationality: Thailand

Tour: 6-Day Lhasa Gyangtse Shigatse Tour(PRIVATE)

We all have arrived home safety. We would like to thank you for your arrangement of our Tibet trip. We had a great time and really enjoyed our holiday in Tibet.

Also, we would like to thank our local guide Jamyang, he was really nice and very deep knowledge about Tibet. He was very friendly and helpful to us. We are really appreciate in his service.

Please send our regards to him.

I'll recommend your company to the others and hope to visit Tibet again. Thank you for your help and everything.

Oracha and friends

Nationality: Canada

Tour: 9-Day Lhasa Tsetang Shigatse Tour(PRIVATE)

We enjoyed the trip a lot. The tour guide Lobsang and the driver Basang were happy to deal with. Highly recommend them to your future clients.

And thank you for your service.

Carol

Tour: Lhasa Gyantse Shigatse Group Tour - 6 Days

Nationality: Germany

I just want that you know, that I am back home.The body needs a little recreation.

Let me say "Thank you for your awesome arrangement". You have done many more things than a customer can expect from a travel agency.

Your personal service is great! When I travel again to Tibet, I will book only with your agency. Of course, I will also tell my friends of "Great Tibet Tours" and recommend you. I was pleasantly surprised that I was possible to correspond with you in a perfect English!

Again Thank you very much for everything and

Georg

Tour: Lhasa Gyantse Shigatse Group Tour - 6 Days

Nationality: Canada

We arrived safely back home again. We had a great trip. Guilin and Tibet were my favorite places.

The tour with Lhakdon and the driver Passang around Tibet was excellent. I do not think they could have done more.

The only little problem was with the delivery of the permit. We had a nice little walk from the hotel in Shangri-La to the airport and back.(about 45 min each way). We found the right office with no problem.(I do not know why we had to pay extra for the delivery.)

I will recommend you to my friends when they want to visit Tibet

Cheers

Ed

Tour: Lhasa Gyantse Shigatse Group Tour - 6 Days

Nationality: Italy

We are just arrived  back home from Tokyo. I would like to be again in Lhasa, enjoying that beautiful weather and place!

Here i am to write you all my feedbacks at the end of our trip in Tibet.

To start, I have to tell you that everything was wonderful, amazing.

Your agency, and you in particular, have been very professional, always ready to write back to me from China to Italy while we were organizing our trip at the beginning of this experience.

I have contacted many agencies but i have decided to use Great TIbet Tour because you were so smart, ready, quick in your answers by email. You were able to understand averything very quickly, all our necessities, doubts, enquiries. The tour that you have done for us was exactely what I was looking for. You were able to meet our budget ensuring to us a great experience. That's what I can say about our planning period from China to Italy. Congratulations.

Regarding our tour in Tibet, as soon as we arrived in Lhasa, the tour guide and the driver were ready and were waiting for us. From the beginning I have immediately realized that they both were very good persons, they heve always been focused on our well-being.

When we arrived in the hotel, Dekang hotel, unfortunately we saw a very dirty hotel. The room was absolutely dirty, not comfortable, terribly smelly and extrimely cold. The bathroom was absolutely dirty. It was absolutely impossible for us to stay there and for this reason I have immediately contacted you Amy as my travel consultant. I have really to congratulate with you and with your agency. As soon as I told you that the situation with the htel was very difficult to accept for us, you have done your best to help us. In less than 20minutes our tour guide was back to Dekang hotel and He has taken us to another hotel. We really did not have any inconveniences because everything was made so quickly and with professionality.

30 minutes later we were in the Yak hotel. This hotel was amazing, absolutely comfortable, very very clean. The room was fantastic, clean, the bathroom had all the facilities required from a 3 stars hotel. Really, i want to congratulate with you because that's make the difference!!! being able to face a difficulty like this and solve the problem in a souch perfect manner makes you a real professional agency. I do not know how to thank you again for your support and help. From that moment I have understood that you are a very serious agency, able to take care of your guests even during the trip.

To continue with my feedback, I can say that the trip has been organized very very well. Times for visits were perfect, the places that we have seen were absolutely fantastic. We enjoyed Lhasa very much, thanks to the position of the Yak hotel that was very very close to Bakhos street. Our visits to Drepung and Sera monasteries were unforgettable. Our trip to Shigatse were comfortable, the car or better minivan that we had was absolutely perfect.

The hotel in Shigatse was amazing, very clean, the staff was absolutely kind, the room was perfectly equipped, clean, we enjoyed this hotel very very much. The landscape that we have seen on our way to Gyantse and Lhasa was something unforgettable. WE had a very very great tour with you. Everything was perfect.

I have to say that everything was perfect because we had a very very special tour guide. His name is Lobsang. I have no words to explain how he was with us. He was the best tour guide we could ever have in Tibet. Lobsang was kind, friendly,always focused on our necessities. His knowledge about Tibet is really incredible and He was able to impress us very much. All my best feedbacks for Lobsang are not enough to say what He was for us. Reallu I want to congratulate with him because he hase made the difference in our Tibet tour.

I will tell to all my friends that want to visiti TIbet to use your agency, to contact Amy and to have LObsang like tour guide. IN this way the success is ensured!

Really thank you very much for everything to Amy for her help, to Lobsang that was like an angel for us. Really thanks to TIbet, the most beautiful place that I have never seen in all my life.

I will promise , I will come again...with great tibet tour obviously!!

Alberto

Nationality: Belgium

Tour: 16-Day Lhasa Tsetang Shigatse Everest Tour(PRIVATE)

I was also sorry to fly back home earlier but our experience in Tibet has been fantastic.

The guide and the driver were very kind. The organisation was perfect. People are very nice in Tibet.

I appreciated the help we received from your agency to adapt a new program.

I will warmly recommend your travel agency to friends

Thank you for all

Best regards

Michel

Nationality: Germany

Tour: 4-Day Lhasa & Yamdrotso Lake Tour(PRIVATE)

It was a very nice trip and we enjoy. The weather was perfect and we have had a lot of fun.

The air is very thin and the sun extreme. We all got burned lips and sore muscles from hiking. J

Some information for you:

Train:

Soft sleeper must be, I saw the other one and it is not expectable for foreigners

Meal good and low price. 20 dishes on the dining map but only 4 available

For the toilet you need rubber boots. The floor was very wet, like a swimming pool. No toilet paper available.

Pick up from the railway station: perfect

Hotel

Room very good

restaurant / drinks very expensive / not all meal available

Tours

Perfect

Museum not interesting

Guide

Ms. Lhakdon perfect / reliably. Greetings to the lady.

Driver, no support (no open doors, no baggage help, car dirty windows), to fast in the mountains.

Evening

We found some good chip restaurants (Tibet Steak House, Mandela roof top).

Steak 40RMB / Beer 10RMB. Hotel for the same 300/44

On this point you must work and give the travelers more information.

Additional

Not on all points its allowed to make picture. Lot of policeman in the city.

If you have any question, please feel free to let me know.

诚挚问侯 / Mit freundlichen Grüßen / Best regards

Klaus G.

克劳斯

Nationality: Germany

Tour: 5-Day Lhasa Namtso Tour(PRIVATE)

I had a wonderful time and enjoyed it very much!!!

Especially the guide was great! I can recommend it him very much: his English was very good, he was friendly and polite and very knowledgable!! Just great!

All in all i am quite happy and all went very well and smooth, which is the most important thing!

thanks for all you help and maybe I will see you in Chnegdu one day :-)

Cheers

Gerrit

Nationality: Thailand

Tour: 15-Day Tingri to Everest Base Camp Trekking Tour(PRIVATE)

We are now sit back and relax at our home in Bkk enjoy Thai food after 14 days away.

Pasang and the driver did a very good job,We were satisfy with services they provided during our trip in Tibet.

We also impress in the service mind of Ms Eno she made our short stay in Chengdu a good one both arrival and departure.

Last but not least you are the key to make our trip to China in last two weeks the memorable one for us.

This is a fantastic trip in 2013 for us. Once again We would like to express our sincere thank you to you and yr team.

FYI:We are interesting to visit China again in 2014 for Silk road tour via Xian timing not yet fix however duration of stay may be the same as this trip, please let us know in case you also involve in planning the trip else where in China beside Tibet.

Thanks

Vanchai/Unchalee

Nationality: Germany

Tour: 5-Day Lhasa Ganden Tour(PRIVATE)

sorry about my late re-answer. Now, I saw some pictures about your Monlam Prayer Festival. It looks very great, and I am so happy, to understand so much.

Please, could you give the two pictures to Wangchuk and please tell him, that I don´t have his email-address (Wangchuk1987@gmail isn´t correct, I mean).

I wish you the best,

Yours

Peter

Nationality: Netherland

Tour: 15-Day Ganden to Samye Trek + Everest Kathmandu Overland Tour(PRIVATE+ GROUP)

After I spoke to you for the last time, a lot happened. I had a wonderful journey I must say. I enjoyed it very much. Good balanced program and good service. Very friendly and goodhearted people I met as guides and driver.

Especially the Ganden trekking was great, even had snow! Very enjoyable regardless of the fact that we could not walk the entire route due to high waters in river. In agreement we changed plan and found alternative. Local organisation understood and agreed upon this change. Finally I met two other very nice travel companions for the group part. Great time at Everest with splendid weather.

I filled in the feedback forms I received from the guides. Some points of attention:

- pronounciation of english language of Pasang should be improved. Due to strong local accent it is by times very difficult to understand.

- the breakfast of Tibet House Hotel is not appropriate for western people. Good coffee with bread and an omelette is the minimum. Not tastless porridge and some coal leaves. It was so much better in Hotel Dekang. There it was very good. Tibet House also has warm water problems in some rooms.

- Safety in the car needs to be improved. Buckling up not possible because cover blocks buckle locks.

- Guide Tashi of the second (group) part of the trip was very helpful and very well communicating.

See the negative points as an improvement opportunity. They were not crucial for me.

Also I owe you a great thank you for organising so well and helping me out to make this unique trip! Good work. Well done! I will definitely recommend you for people who want to visit Tibet  

All well and thanks.

Joop